Keep your eyes on the prize—Your Customer Journey
After targeting a customer touchpoint stage and focusing on a specific channel, you’ll need to set a content goal. As with any other marketing analysis, choose only one goal so your content will be specific to that goal and allow for a clear call to action (CTA).
CONTENT STRATEGY ROADMAP
STEP 3: Define Content Goals
Content Goal Examples:
- Awareness
- Lead Generation
- Preference
- Nurture
- Conversion
- Landing Page Traffic
- Shares
- Customer Service
- Loyalty
NEXT—BLIP #7: Pursue Your Personas
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