by Greg French | Jul 16, 2019 | benefits industry, Blog Posts, Brand, Brand analogies, Brand building, Brand Experience, Content strategy, Customer Journey, Edutainment, Financial Education, White Papers
EPISODE 2 OF 3: —SIMPLIFYING THE CONTENT CONUNDRUM— The Lives Behind Life Events: A Scenario Example Jill lovingly gazes at her new baby, firmly swaddled in her crib. A tear slowly traces down Jill’s cheek as she misses her dad, who couldn’t hold on to see...
by Greg French | Jul 16, 2019 | benefits industry, Blog Posts, Brand, Brand Experience, Content strategy, Customer Journey, Financial Education, White Papers
EPISODE 3 OF 3: —HOW TO BUILD TOUCHPATH CONTENT— (Catch up with episodes 1 and 2) TouchPath Content Approach Great stories come from how things unfold rather than just the events themselves. TouchPath content strategy follows the story and brand experience (BX) of...
by Greg French | Jun 6, 2019 | Research, Uncategorized, White Papers
(JUNE 6, 2019) GroPartners Consulting today announced the release of the second annual Enrollment Industry Trends Survey. The survey collected responses from a balanced sample of 68 benefits intermediary firms that provide enrollment services. The report addresses...
by Greg French | Jun 28, 2017 | Customer Journey, White Papers
Connecting the Dots Along Your Customers’ Journeys 7 essential elements that unite expectations among employees, distributors, and customers for measurable business results New insights along the customer journey are transformative; integrating employees, distribution...
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